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<p id="isPasted">Log in to your Alpha Collective account and navigate to Rewards. Here you can see your points balance.</p>

Log in to your Alpha Collective account and navigate to Rewards. Here you can see your points balance.

How can I see my points balance?

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My order hasn't arrived

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I need to redirect my parcel

My order has not been received and it is past the estimated delivery date

Sorry we missed you…

What is deemed to be a safe place.

My order is being returned to sender, what should I do?

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Temporary Warehouse Closure Due to Cyclone Alfred

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I am new to Alpha-H, where do I start?

How do I use products with Retinol?

Which products can I use while pregnant or breastfeeding?

Can Alpha-H products be used whilst I’m on Roaccutane?

Is a tingling sensation normal when using Alpha-H products?

What should I expect when using glycolic acid for the first time?

Are Alpha-H products suitable for sensitive skin?

Product Use

Where are Alpha-H products made?

Are your ingredients locally sourced?

Are your products cruelty-free?

Are your products vegan-friendly?

Are your products fragrance-free?

Are your products gluten-free?

Can I recycle my Alpha-H products?

Do Alpha-H products contain microbeads?

Why does Liquid Gold contain Alcohol Denat?

Do your SPF products contain Oxybenzone / Benzophenone 3?

What is the difference between Liquid Gold, and other Alpha-H Glycolic Acid products?

Do any Alpha-H products contain iodine?

What’s the difference between the old and the new Vitamin E Serum formulation?

What is the difference between your SPF products?

Is Liquid Gold Firming Eye Cream safe to apply on my eyelids?

What is the scent used in Liquid Gold Midnight Reboot Serum?

How does Generation Glow differ from Liquid Gold?

Can I use Generation Glow  if I am using other exfoliants?

What is the expiry date for my product?

Is your product packaging sustainably minded?

Change in product colour or scent

My product is faulty, what do I do?

Have you discontinued Instant Facial?

Have you discontinued Vitamin C Paste?

What products are suitable if I am Pregnant or Breastfeeding?

Product Information

Our Products

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How can I see my points balance?Updated 11 days ago